FAQs

When will I receive my order?
Orders typically arrive within 1-2 days (excluding weekends/holidays). Weâll send you an email with a tracking number once you confirm your order.
For further questions, contact us at support@adamsformen.com
You can also check your order status via the chat bubble at the bottom right of your screen.
What are your shipping rates inside Egypt?
- Orders in Cairo and Giza: 55 LE
- Alexandria: 65 LE
- Delta and Canal: 70 LE
- Upper Egypt, Red Sea, Marsa Matrouh: 80 LE
- Sinai Governates, Al Wadi el Gedeed: 100 LE
- Orders 750 LE or more: Free Shipping
Do you ship internationally?
Yes. Our international customers can shop directly from our site and have their orders shipped to their doors. Besides shipping to all Gulf Countries, we also ship to Europe, North America, and many other places.
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For precise information on duration and shipping costs for your country, learn more.
How can I track my order?
Once you place an order, youâll receive a message to allow you to track your order's progress
Can I return products?
In short, Yes. You can return any unused or defected products within 30 days from the shipping date and youâll be refunded in the same payment method you used to purchase.
If youâve tried the product and are not totally happy with it, you can return it within 30 days of the purchase date, we want to make sure youâre totally satisfied with the experience. Please reach out to our team at support@adamsformen.com and send us the order number and the products you want to return.
For more information on returns, have a look at our returns policy.
How are Adamsâ formulas created?
Adams products are formulated at an international formulation laboratory with global accreditations. Before any product is offered to our customers, it needs to go through a rigorous procedure of testing to make sure itâs approved and worthy of our customers.
What forms of payment do you accept?
We accept Cash, Visa, Mastercard, and American Express cards.
Can I sell your products?
Sure! We have a dedicated section on our website for this called Wholesale Inquiry. You just need to send us an email and we'll get back to you to set a meeting.